Cookie Policy

When you return to the site, the browser sends those files back, so the site can recognise your session, remember your preferences or measure how pages are used. Similar technologies - such as local storage, session storage and small tracking pixels - work in comparable ways, and this policy covers them all under the general term “cookies”.

A cookie generally contains the name of the site that set it, a value (often a random identifier) and an expiry date. Cookies cannot read other files on your device and are not programs.

Smart ERP Return programme deploys cookies to maintain website security and operation, to retain your preferences, to identify which content is valuable, and - where consent has been provided - to evaluate our marketing effectiveness. Essential cookies are installed immediately upon visiting the site as the site's functionality depends on them. All remaining categories activate only after you grant permission, which you may revoke whenever you choose.

Session cookies exist only while your browser window is open and are erased automatically when you close it. Persistent cookies persist until their expiration or until you clear them; on this site durations vary from several days to approximately two years based on function. You can always view an individual cookie's exact expiration through your browser's data settings.

We keep the record of your consent choices for a limited period so that the banner does not reappear at every visit; after that period we will ask again.

Blocking strictly necessary cookies will prevent parts of the site from working: you may be unable to stay signed in, submit a form or complete a secure step. Blocking preference cookies means settings such as language are not remembered. Blocking analytics or marketing cookies has no effect on functionality - you will simply not be counted in our statistics and campaign measurement.

Strictly necessary cookies

These ensure the site remains operational: they sustain your connection as you browse, distribute server load, safeguard input fields from automated attacks and store your earlier cookie selections. They do not compile personal data and cannot be disabled via our preference tool, as doing so would prevent core features like user authentication from functioning properly.

Preference (functionality) cookies

These record preferences you select - such as language preference, location, layout options or whether you have closed an alert message. They enhance usability but are optional; declining them does not prevent the site from working, though you will be prompted to restate your preferences with each new session.

Analytics (performance) cookies

These help us count visits, see which pages are read, how long people stay and where errors occur. The reporting is aggregated: it tells us that a page is popular or slow, not who you are. We use the results to fix problems and to improve the structure of the site.

Marketing (advertising) cookies

These record that you arrived from a particular campaign or advertisement, help avoid showing you the same message repeatedly, and measure whether a campaign led to a sign-up. They may be read by advertising partners on other websites. They are only set with your explicit consent.

Through our banner

Use the cookie banner or the cookie settings link on the site to accept or reject the preference, analytics and marketing categories. Rejecting a category stops new cookies of that type from being written; cookies already stored can be cleared through your browser.

Through your browser

All major browsers allow you to view stored cookies, delete them individually or entirely, block cookies from specific sites, block all third-party cookies, or delete everything automatically when the browser closes. You will normally find these controls under a menu named “Settings”, then “Privacy”, “Privacy and security”, “Site permissions” or “Cookies and site data”. Mobile browsers offer the same options in their settings screens, and mobile operating systems provide separate controls for advertising identifiers.

Private browsing

Opening the site in a private or incognito window means most cookies are discarded when you close that window, though this does not prevent them from being set during your visit.

Certain cookies originate from third parties acting in partnership with us, including suppliers of website traffic analysis, delivery optimization, security measures or ad performance tracking. When visiting other websites using identical services, these partners can access their own cookies. We do not manage what appears in third-party cookies; how they process collected data follows their respective privacy and cookie disclosures.

Where a third-party cookie is not strictly necessary, it is only placed after you have consented through the cookie banner. If you would like a list of the providers currently in use, contact support and we will provide the up-to-date details.

We assess this policy regularly and modify it as the cookies utilized, underlying technologies or regulatory requirements change. The latest edition appears consistently on this page; major modifications will be announced via website notifications or the cookie preference banner, and proceeding after an update indicates acceptance of the modified policy.

If you have a question about this policy, want details of a specific cookie or wish to exercise a data-protection right, please write to our support team through the contact page. Related documents are listed in the footer of every page, including our Privacy Policy.

Read the Privacy Policy